This guide provides step-by-step instructions on how to achieve the best engagement with your supply chain in C-Link.
Estimated Read Time: 2 Minutes ⏱
Before proceeding with this guide, you should familiarise yourself with the supply chain section and communication best practices.
Sections in this Article:
- 🖥️ Adding Contractors and Consultants
- 📧 Automated and Personalised Email Communication
- 📄 Encouraging Engagement
- 📥 Downloadable Subcontractor Email Template
- 🎥 Full Walkthrough Video
🖥️ Adding Contractors and Consultants
To begin engaging your supply chain effectively:
- Navigate to Supply Chain:
- Go to your project dashboard and click on "Supply Chain".
- Add Subcontractor:
- Use the "Add Subcontractor" button to add individual subcontractors.
- Alternatively, use the bulk upload tool by coordinating with your Customer Success Manager.
- Receiving Email Notifications:
- Once added, subcontractors and consultants will receive an email notification.
📧 Automated and Personalised Email Communication
Follow these steps to ensure effective communication:
- Automated Email:
- Subcontractors receive an automated email stating:
- Your company has added them to the supply chain on Prosper and C-Link.
- They will manage the supply chain and projects through the portal.
- They need to activate their account to proceed.
- Subcontractors receive an automated email stating:
- Activate Account:
- The subcontractor clicks to activate their account and completes their pre-qualification.
📄 Encouraging Engagement
To maximise engagement:
- Lead the Process:
- Although C-Link sends automated emails, it is highly recommended that you also send a personalised email.
- Template Email:
- Send a customised email to the subcontractor explaining:
- Your company is using C-Link and Prosper to manage PQQs, issue tenders, view quotations, and issue/sign subcontract orders.
- This personal touch encourages higher engagement rates.
- Send a customised email to the subcontractor explaining:
📥 Downloadable Subcontractor Email Template
To assist you further, download the subcontractor email template here:
Download the Subcontractor Email Template
Summary ✅
This guide outlines the process for maximising engagement with your supply chain in C-Link. Following these steps ensures that your subcontractors and consultants are effectively integrated and engaged with the platform.
🎥 Full Walkthrough Video
For a comprehensive guide, watch the full walkthrough video below: