Supply Chain introduction E-mail Template

This guide provides step-by-step instructions on how to achieve the best engagement with your supply chain in C-Link.

Estimated Read Time: 2 Minutes ⏱

Before proceeding with this guide, you should familiarise yourself with the supply chain section and communication best practices.


Sections in this Article:


🖥️ Adding Contractors and Consultants

To begin engaging your supply chain effectively:

  1. Navigate to Supply Chain:
    • Go to your project dashboard and click on "Supply Chain".
  2. Add Subcontractor:
    • Use the "Add Subcontractor" button to add individual subcontractors.
    • Alternatively, use the bulk upload tool by coordinating with your Customer Success Manager.
  3. Receiving Email Notifications:
    • Once added, subcontractors and consultants will receive an email notification.

📧 Automated and Personalised Email Communication

Follow these steps to ensure effective communication:

  1. Automated Email:
    • Subcontractors receive an automated email stating:
      • Your company has added them to the supply chain on Prosper and C-Link.
      • They will manage the supply chain and projects through the portal.
      • They need to activate their account to proceed.
  2. Activate Account:
    • The subcontractor clicks to activate their account and completes their pre-qualification.

📄 Encouraging Engagement

To maximise engagement:

  1. Lead the Process:
    • Although C-Link sends automated emails, it is highly recommended that you also send a personalised email.
  2. Template Email:
    • Send a customised email to the subcontractor explaining:
      • Your company is using C-Link and Prosper to manage PQQs, issue tenders, view quotations, and issue/sign subcontract orders.
      • This personal touch encourages higher engagement rates.

📥 Downloadable Subcontractor Email Template

To assist you further, download the subcontractor email template here:

Download the Subcontractor Email Template

Summary ✅

This guide outlines the process for maximising engagement with your supply chain in C-Link. Following these steps ensures that your subcontractors and consultants are effectively integrated and engaged with the platform.

🎥 Full Walkthrough Video

For a comprehensive guide, watch the full walkthrough video below: