Managing Order Approval Workflow in C-Link
This guide walks you through setting up and managing the Order Approval Workflow in C-Link, ensuring full visibility and control before any order is issued.
Estimated Read Time: 3 Minutes ⏱
It’s recommended that you’re familiar with the Team Manager area before following this guide.
Permissions: Only Admins and Super Admins can set and manage Order Approvals.
Sections in this Article
- 👥 Accessing Team Manager
- ⚙️ Setting Up Approval Threshold Groups
- ✅ Assigning Approvers
- 🧾 Requesting Approval for Orders
- 🎥 Full Walkthrough Video
👥 Accessing Team Manager
To start setting up your order approval workflow:
- Log into C-Link
Navigate to your Project Dashboard upon logging in. - Open Team Manager
From the main menu, select Team Manager.
You’ll see a list of all colleagues within your organisation who have access to C-Link.
⚙️ Setting Up Approval Threshold Groups
Approval Threshold Groups define the value limits within which orders require review. This action is restricted to Admins and Super Admins.
- Scroll to the Bottom of the Team Manager Page
Locate the section titled Approval Threshold Groups. - Create or Edit Groups
Use the options available to add, edit, or delete any groups. - Apply Going Forward
Note that threshold changes are not retrospective — they only apply to new orders created after setup. - Receive Confirmation
Once saved, a system notification will confirm your threshold groups have been successfully set.
✅ Assigning Approvers
Next, assign which team members can approve orders within the thresholds you’ve defined. This action is restricted to Admins and Support Admins.
- Set User Permissions
By default, all users are set to Approve None. - Choose the Appropriate Threshold
Click the dropdown beside each user and select from your configured threshold groups or Approve All. - Save and Confirm
You’ll receive a system confirmation once each user’s approval level is successfully updated.
🧾 Requesting Approval for Orders
Once your workflow is configured, approvals are automatically triggered when new orders are raised.
- Complete Order Details
Fill in all mandatory fields on the Document Creator in the Order Form.
The progress bar must reach 100%. - Request Approval
Click Request Approval on the top-right-hand side. - Select Approver
From the dropdown list, choose an approver with the appropriate threshold rights. - System Notification
A notification confirms that your order has been submitted for approval.
Summary ✅
This guide has outlined how to:
- Set up approval thresholds
- Assign approval permissions
- Issue and manage orders with built-in workflow control
Following these steps ensures orders are standardised, auditable, and always issued with the right level of oversight.
🎥 Full Walkthrough Video
For a complete visual demonstration, watch the full walkthrough video below: